What would you do about this auction? [Archive] - YoJoe.com Forums

View Full Version : What would you do about this auction?

07-16-2004, 12:14 PM
I won an auction.

The price quoted for shipping was $15.

I sent payment.

Now the seller tells me he misquoted shipping, that he was told an incorrect amount by the Post Office and the actual shipping is $35 now. He wants the additional $20 or he will refund the purchase.

I kind of want my item but..........

What would you do?

07-16-2004, 12:24 PM
he listed the shipping. his mistake he has to eat it.

but a compromise would be to tell him to ship the item and if the shipping on the package matches what he is claiming you will pay him the rest to cover it.

07-16-2004, 12:24 PM
I guess in my opinion it comes down to this, What was it and even though he quoted you $15 do you think he is lying about it actually costing 35 to ship or was he mad it sold low so now he is trying to jack the price up.Did it say in the auction it was 15 or did he email that quote to you?

07-16-2004, 12:29 PM
The item sold for $9.99.

Shipping was quoted as "US Postal Service Priority Mail: US $15.00"

I kind of like BigFan's approach

Personally when I undercharge even if it was by a lot, I eat the cost.

07-16-2004, 12:53 PM
It's been a couple of years since I took business law, but I believe when an offer is made and an acceptance of said offer is made in a timely manner, you are bound to honor the deal.

I have underestimated shipping costs many times and each time I ate the loss.

Also, I would never pay more after agreeing to a set price, just because that could encourage the behavior in the future.

One option is to have him ship the item by some other method. I would be willing to guess that UPS ground would be closer to $15 then the $35, but I don't have all the details. Sure it would take you a little longer then you would like, but at least you'd get the item you wanted.

Good luck in getting it taken care of!

07-16-2004, 12:59 PM
Well I don't want to misquote him so here is the email I got from him after he tried to mail it.

I have your check and it cleared, but shipping is putting me in a position in which I regret to admit. I was misinformed about the price of shipping costs by the post office and when I went in to mail the package, they told me it would be outrageously more to ship. They had told me that their oversize package requirements were 128inches for the package and anything under that would be around $15 to ship. I should have known better, but when I went to check on this and send the package they informed me that someone misquoted the number, it's actually 108inches. Because of this, the cardboard slip that the standee is in, is 17inches too long. UPS and Fedex are much less expensive, but the shipping now comes to $35, instead of the $15 agreed shipping cost when the auction was won. I have never mailed a package like this and I apologize for my lack of knowledge in this situation, but the shipping is now a problem. I am unable to make up for the $20 difference, so I would like to hear your opinion on the subject. I am contacting ebay to seek their advice, but I don't know exactly what to do at this point. I am unsure whether a full refund is appropriate, if so I would get it in money order form so that it won't take time to clear like a personal check would. Or if you would like to check the shipping options and cover the extra expense, that may be an option. The dimensions for the package are 10 lbs., it's 39" x 1" x 43". The shipping postal code is 52240, Iowa City, IA. I am very sorry about this, please let me know what your preference is, and I will see what ebay has to say in regards to this situation.

Patrick A. Riley
07-16-2004, 01:09 PM
You honestly don't owe him anything. A seller on ebay is protected when someone bids. You made a contract. It would be like you saying you want to pay less than your winning bid.

If you must compromise, at most you should pay half the difference: $10.00

The seller is obviously inexperienced with so little selling feedback and also could be upset that their starting price was also the high bid

07-16-2004, 01:12 PM
If you must compromise, at most you should pay half the difference: $10.00

And that is what I just did offer. That was my first thought as well.


07-16-2004, 01:19 PM
He agreed to the terms when a bid was placed. As eBay states the terms are binding. Of course, that does no good if he simply refunds the money & only leaves you with feedback as an option.

Legally he has to ship it for what he quoted.

I see he is new to eBay, so he probably did make an honest mistake though.

07-16-2004, 01:29 PM
okay, I just had this same problem in shipping a terror drome.

Ask the seller to do a little custom work. Have him cut the corner. Then tape that flap about about 5 or 6 inches further in. I know that my explanation is pitiful, but if you do this right, your box is now 5-sided, instead of four. Meanwhile, you just cut out a bunch of distance around the box...(try the Pythagorean Theorm if you don't agree). Better yet, if possible, do this to the other side as well.

It'll take him maybe 30-60 minutes and some tape, but it'll work.

07-16-2004, 01:36 PM
It is a standee so you really can't do that here. You are stuck with basically a big cardboard envelope.

07-16-2004, 01:48 PM
he mentions other shipping options in his email - tell him to ups ground it.

07-16-2004, 02:39 PM
His mistake, he eats the cost, he learns a lesson. Its as simple as that.

07-16-2004, 04:58 PM
I've made a mistake like that before, I had a item quoted at the post office by someone who didn't know what they were doing and when I went to ship the item it was about $20 more. I contacted the bidder and let him know the situation and asked him if he would be willing to split the cost, he agreed and we went forward. Had he said no I still would sent as it was a $100 item and I still made a fair profit, for a $10 item can any of us honestly say we wouldn't try to at least get out of this? A $20 loss means on top of fee's, etc he's losing over $10 on the auction.

That said, I would offer to pay half, if he won't then I would take the refund.

07-16-2004, 05:01 PM
How is he shipping it? I'd see if he could ship it cheaper. Maybe try UPS. I used to ship large box'es via them and it was usually Under $15.

07-17-2004, 07:21 PM
I've been in the seller's shoes once on a Fort Max that I sold on ebay. I screwed up, ate the difference, and THEN had to endure the @$$-chewing I got from my wife :D

But it only hurts for a little while. . .he should learn his lesson just like I had to.


07-17-2004, 08:09 PM
There ARE the legal ebay rules and such for bidding, which the guy, technically, is supposed to eat the money.

However, the "nice guy" approach would be to fork out the extra cash and have it shipped and chalk it up to an honest mistake, but make sure you cover your rear if/when you do this. Do your own research into the shipping to make sure he is legit and not scamming you (though many scams I doubt would be over a mere 20 bucks).

If you really can't afford the shipping, and the guy proves to be on the up-and-up, I would recommend taking the refund and maybe looking somewhere else for the item.

bayou benny
07-17-2004, 08:37 PM
he can fedex it for probably $20. ups for probably $25 - $27. shipping large or heavy packages thru usps cost alot.
i do not agree with you paying anymore for shipping, but i know you want the item an you are trying to be a nice guy.
well good luck how ever it works out.

07-17-2004, 10:50 PM
The auction is a contract. Its to bad he got a wrong shipping price, but he has to honor the auction u won from him. Many of us agree on this point.

07-18-2004, 02:53 PM
By the letter of the auction, yes he has to ship at that priec but that doesn't mean he will, he just could just back out and take a negative for his mistake.

If its a item I didn't care that much about I would tell him to sod off and get my $$$ back, if I really wanted it I would be willing to be reasonable and split the difference. The seller needs to eat some of it.

By flat out telling him he has to ship the item to you at the disclosed price will only get you your $$$ back, not the auction at the stated shipping price.

07-19-2004, 12:40 AM
I have had to eat shipping in the past, but I have mistakenly overhcarged people as well, so it balances out. Honeslty, he is being pretty receptive, i would say work with him, or get him to ship the item parcel post or a less expensive method if that is an option. If it is heavy enough, you might get away with book rate.